So, I have been thinking about sharks this evening (of course, as this whole community thing is new and shiny), and I wonder how this sort of thing is distributed across categories.
It seems to me that there are far more bunnehs than sharks, but I wonder if that's just because it is in the nature of the shark to do the requests that you don't see. Because we go for the requests that are buried, all the volunteers competing at the top of the green board don't see what we're doing...and we don't even necessarily run into each other.
I feel very alone as a gunky shark, as there are constantly bunnehs and bunnehable requests on refresh. And I feel like it's an unusual thing for me to have fallen in love with gunk as a category, as the few people I know who are really gunk-lovers seem a bit more bunneh-y. And Styles requires much more patience and hunting things and documentation, and so I wonder if all the sharks are hiding over in there, because they are Styles-lovers. And many gunk supporthelps tell me to go look in web, so...are the sharks hiding there? People who shark specialist categories: what do you think your ratios of bunnehs to sharks are?
I think it's fairly a given that to some extent, sharks are going to be lurking higher up in the priv levels. As leora has said, some of gaining I2s comes from learning to slow down, improve answers, and be at least a little bit a shark. But, really, when you're first starting in Support, you don't know much, and so you quickly answer the easy questions. Because even when you're new, they have quick, easy answers. Once you learn more about Support and answers, you're naturally going to answer a broader range of requests, and those are going to include more investigation, more synthesis of FAQ and answer, and just a better grasp of the big, integrated picture. Because shark requests require greater knowledge, their answers are probably going to come from more experienced (and thus, mostly, more privved) volunteers.
Hmmm...I'm wondering what you guys think sharks are, really. I think Nick and I are about on the same page as far as what being a shark means to us, but I don't think I really know what anyone else thinks. Did you guys read documentation voraciously as soon as you got serious about Support? (I did. I wanted to know *everything,* and I wanted to be able to do it right.) Did you start out as bunnehs and then like the challenge of harder requests? Have you always liked research? For me, one of my main factors for pushing me over into firm, "Okay, I really am a shark" territory was that I don't like making mistakes (perfectionist much, Cadenza?), and I lost some accuracy when bunnehing. But I don't think you have to be *bad* at bunnehing to just enjoy being a shark more.
Whew. That's more than enough thought and ramble for one post. But one maintainer-ly note: To those of you who are watching this community, I'm thinking that we're spam-y today because we're new and excited and tripping over our own feet in anticipation. I'm guessing that the community will not be a post-10-times-a-day community (although this is not to say that people can't post as much as they want; I'm just sayin'). So, for those of you who watch your friends' list religiously and get irritated over many posts from one person--don't run away just yet.
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